BAR612 - QUALITY SYSTEM DOCUMENTATION

Course Name Code Semester Theory
(hours/week)
Application
(hours/week)
Credit ECTS
QUALITY SYSTEM DOCUMENTATION BAR612 Any Semester/Year 3 0 3 6
PrequisitesN/A
Course languageTurkish
Course typeElective 
Mode of DeliveryFace-to-Face 
Learning and teaching strategiesLecture
Discussion
 
Instructor (s)Prof. Dr. Özgür Külcü 
Course objectiveThe aim of the course is to evaluate the quality management systems that is focus on to develop efficiency and effectiveness  
Learning outcomes
  1. At the end of the semester the students will be able to; identify the institutional quality approaches, total quality and quality management and fundamental concepts on it, quality assurance models and quality standards, institutional quality systems and quality system documentation analyzing and assessing the institutional system. In the context of quality approaches necessary administrative and legal analysis will be able to define, developed standards explain and finally it will be able to ap
Course Content-Institutional quality approaches
-Total quality and quality management: Fundamental concepts
-Quality assurance models and quality standards
-institutional quality systems and quality system documentation
-Analyzing and assessing the institutional system in the context of quality approaches
-Administrative and legal analyses
-Documenting the quality system and records management
-Quality records management and standardization
 
References-Aytimur, Selçuk (1997). Kalite Sistem Dokümantasyonu. İstanbul: Kal-Der
-Hur, M. H. (2009). The influence of total quality management practices on the transformation of how organisations work. Total Quality Management & Business Excellence, 20 (8), 847?861.
-ISO 11620:1998 Bilgi ve Dokümantasyon-Kütüphane Performans Göstergeleri Standardı
-Külcü, Özgür. (2005). Kamu üniversitelerinde kalite yönetimi kalite sistem dokümantasyonu çerçevesinde belge yönetimi. Ankara: H.Ü. Sosyal bilimler Enstitüsü yayımlanmamış doktora tezi
-NISO Framework Advisory Group.(2004). A framework of guidance for building good digital collections. Maryland: NISO Press, ss.21-24.
-Schlickman, Jay (2003). ISO 9001:2000 Quality Management System Design. Boston: Artech House
 

Course outline weekly

WeeksTopics
Week 1Scientific management approaches and productivity in organizations
Week 2History of the quality management
Week 3Quality systems and models
Week 4Performance evaluation models; 6 sigma, 380 degree
Week 5Total quality management practices
Week 6Midterm exam
Week 7ISO Standards and quality assurance systems
Week 8Quality triangle; quality manuals, procedures and directives
Week 9Quality practices in information centers and information systems
Week 10ISO 11620, ISO 15489, ISO 23001
Week 11Midterm exam
Week 12Projects, guidelines and standards related quality of information systems in European Union
Week 13Legal legislation, projects, guidelines and standards related quality of information systems in Turkey
Week 14Case studies: evaluation of the international circumstance
Week 15Case studies: evaluation of the international circumstance
Week 16Final exam

Assesment methods

Course activitiesNumberPercentage
Attendance00
Laboratory00
Application00
Field activities125
Specific practical training00
Assignments00
Presentation00
Project00
Seminar00
Midterms225
Final exam150
Total100
Percentage of semester activities contributing grade succes350
Percentage of final exam contributing grade succes150
Total100

WORKLOAD AND ECTS CALCULATION

Activities Number Duration (hour) Total Work Load
Course Duration (x14) 14 3 42
Laboratory 0 0 0
Application000
Specific practical training000
Field activities188
Study Hours Out of Class (Preliminary work, reinforcement, ect)10220
Presentation / Seminar Preparation2510
Project11515
Homework assignment51155
Midterms (Study duration)000
Final Exam (Study duration) 13030
Total Workload3474180

Matrix Of The Course Learning Outcomes Versus Program Outcomes

D.9. Key Learning OutcomesContrubition level*
12345
1. Graduates have theoretical and practical knowledge in the field of information research at a professional level.  X  
2. Graduates determine and define basic problems and their reasons in the field of information research.   X 
3. Graduates make advanced level of use of information and communication technologies.   X 
4. Graduates are informed about scientific research methods and techniques.   X 
5. Graduates make advanced level of use of any research methods about research in the field of information management.   X 
6. Graduates analytically and systematically analyze, interpret, evaluate and make use of theoretical and practical information at professional level.    X
7. Graduates independently or as a member of a team determine the problems of the field of information management, create solutions, bring solutions into force and apply them.   X 
8. Graduated have a grasp of technical terms both in Turkish and English and they are able to make face-to-face, written or electronic presentations to various audiences about technical/scientific problems and their solutions.  X  
9. Graduates follow, evaluate and interpret current affairs in the field of information research.   X 
10. Graduates behave accordingly with social, scientific and ethical values during all processes of research.    X

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest