KUM624 - QUALITY MANAGEMENT SYSTEMS and AUDITING
| Course Name | Code | Semester | Theory (hours/week) |
Application (hours/week) |
Credit | ECTS |
|---|---|---|---|---|---|---|
| QUALITY MANAGEMENT SYSTEMS and AUDITING | KUM624 | Any Semester/Year | 3 | 0 | 3 | 7 |
| Prequisites | None | |||||
| Course language | Turkish | |||||
| Course type | Elective | |||||
| Mode of Delivery | Face-to-Face | |||||
| Learning and teaching strategies | Lecture Discussion Question and Answer Observation Field Trip Team/Group Work Role Play Preparing and/or Presenting Reports Demonstration Experiment Drill and Practice Case Study Problem Solving Brain Storming Project Design/Management Other: Individual Study | |||||
| Instructor (s) | To be determined by TSE and the department | |||||
| Course objective | The objective of this course is to enable the students to acquire skills to develop quality management systems and to audit effectively and practically according to TS EN ISO 19011 standards. Through providing the fundamental knowledge, explaining experience in discussions and practical studies in the lectures, it is aimed that the students acquire the required qualifications as Quality Management Systems Auditor/Lead Auditor according to European Organization for Quality (EOQ) Certification Scheme. | |||||
| Learning outcomes |
| |||||
| Course Content | * Overall information about (TS EN) ISO 9001 * Quality concepts and their historical developments * Quality dimensions and quality costs * Principles of Quality Management Systems * Audit systems and types of audits * Auditor?s Qualifications * Preparing for audit and planning of an audit * Performing an audit and audit reports * Check Lists * Nonconforming report * Corrective action and following audit * Effectiveness of Quality Management System * Practical studies | |||||
| References | * Juran, J.M., Godfrey, A.B. (1999) Juran's Quality Handbook. 5th ed. McGraw-Hill. * Dale, B. (2003) Managing Quality. 4th ed., Blackwell Publishing. * ISO 9001 and ISO 19011 standards * Training notes of TSE | |||||
Course outline weekly
| Weeks | Topics |
|---|---|
| Week 1 | Introduction and general information about the scope of TS EN ISO 9001 |
| Week 2 | Quality concepts and historical development |
| Week 3 | Principles of Quality Management System |
| Week 4 | Dimensions of Quality, Quality Costs |
| Week 5 | Auditor?s Qualifications, practical study |
| Week 6 | Audit system and types of audits |
| Week 7 | Preparing for an audit, practical study |
| Week 8 | Midterm exam |
| Week 9 | Planning an audit, practical study |
| Week 10 | Execution of audit and reporting of audit, practical study |
| Week 11 | Check lists, practical study |
| Week 12 | Preparing nonconforming reports, practical study |
| Week 13 | Corrective action and following audits, practical study |
| Week 14 | Effectiveness of Quality Management System, practical study |
| Week 15 | Study for the final exam |
| Week 16 | Final exam |
Assesment methods
| Course activities | Number | Percentage |
|---|---|---|
| Attendance | 0 | 0 |
| Laboratory | 0 | 0 |
| Application | 0 | 0 |
| Field activities | 0 | 0 |
| Specific practical training | 0 | 0 |
| Assignments | 0 | 0 |
| Presentation | 0 | 0 |
| Project | 1 | 20 |
| Seminar | 0 | 0 |
| Midterms | 1 | 30 |
| Final exam | 1 | 50 |
| Total | 100 | |
| Percentage of semester activities contributing grade succes | 0 | 50 |
| Percentage of final exam contributing grade succes | 0 | 50 |
| Total | 100 | |
WORKLOAD AND ECTS CALCULATION
| Activities | Number | Duration (hour) | Total Work Load |
|---|---|---|---|
| Course Duration (x14) | 14 | 3 | 42 |
| Laboratory | 0 | 0 | 0 |
| Application | 0 | 0 | 0 |
| Specific practical training | 0 | 0 | 0 |
| Field activities | 0 | 0 | 0 |
| Study Hours Out of Class (Preliminary work, reinforcement, ect) | 13 | 5 | 65 |
| Presentation / Seminar Preparation | 0 | 0 | 0 |
| Project | 1 | 40 | 40 |
| Homework assignment | 0 | 0 | 0 |
| Midterms (Study duration) | 1 | 25 | 25 |
| Final Exam (Study duration) | 1 | 38 | 38 |
| Total Workload | 30 | 111 | 210 |
Matrix Of The Course Learning Outcomes Versus Program Outcomes
| D.9. Key Learning Outcomes | Contrubition level* | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1. Reach the necessary knowledge and methods within the scope of Quality and Conformity Assessment Engineering through scientific research; evaluate knowledge and methods; utilize and implement them during quality monitoring, conformity assessment and quality improvement processes with a system point of view. | X | ||||
| 2. Implement engineering tools and modeling techniques for the innovative design, development, analysis and improvement of quality that integrates man, machine, material and knowledge. | X | ||||
| 3. Determine the national and international standards of products, processes and systems and prepare the necessary documentation. | X | ||||
| 4. Develop measurement systems to assess the conformity of products and systems and implement them. | X | ||||
| 5. Develop and plan projects for quality improvement, conformity assessment and standard determination; monitor, control and evaluate projects in progress. | X | ||||
| 6. Evaluate the data obtained from systems through the analysis with advanced methods; complete limited and missing data within the scope of quality and conformity engineering through scientific methods. | X | ||||
| 7. Report and present studies, projects, outcomes/results and evaluations on the design, development, analysis, planning, monitoring and improvement of quality systems. | X | ||||
| 8. Effectively utilize computer software, information systems, information and communication technology related with quality and conformity engineering. | X | ||||
| 9. Are aware of the professional responsibility, describe the technological, economic and environmental effects of the quality and conformity assessment engineering applications, work as an individual independently and as a team member having an understanding of the scientific and institutional ethical values, take responsibility and lead the team. | X | ||||
| 10. Are aware of the up-to-date quality and conformity assessment engineering applications, follow the necessary literature within the scope of quality and conformity assessment engineering; have the competency to reach knowledge in a foreign language, to quote and implement them | X | ||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest