SKY692 - PERFORMANCE MANAGEMENT IN HEALTH INSTITUTIONS
| Course Name | Code | Semester | Theory (hours/week) |
Application (hours/week) |
Credit | ECTS |
|---|---|---|---|---|---|---|
| PERFORMANCE MANAGEMENT IN HEALTH INSTITUTIONS | SKY692 | 3rd Semester | 3 | 0 | 3 | 7 |
| Prequisites | ||||||
| Course language | Turkish | |||||
| Course type | Elective | |||||
| Mode of Delivery | Distance Education | |||||
| Learning and teaching strategies | Lecture Discussion Question and Answer Team/Group Work Preparing and/or Presenting Reports Case Study | |||||
| Instructor (s) | Faculty Members | |||||
| Course objective | It is expected that students that take this course will have knowledge and skills related with the following issues: | |||||
| Learning outcomes |
| |||||
| Course Content | This course consist of performance management process, program evaluation and performance measurement in health services, performance management systems and performance measurement methods. | |||||
| References | 1. Waal, Ad (2007). Strategic Performance Management: A Managerial and Behavioural Approach. 2. McDavid, JC & Hawthorn, LRL (2006). Program Evaluation & Performance Measurement: An Introduction to Practice 3. Taticchi, P (2010). Business Performance Measurement And Management: New Contexts Themes and Challanges 4. Grembowski, D (2001). The Practice of Health Program Evaluation 5. Neely, A (2007). Business Performance Measurement Unifying Theory And Integrating Practice. 6. WHO (2003). How can hospital performance be measured and monitored? 7. McDougall, MD & Covert, RP (1989). Productivity and Performance management in Health Care Institutions, Brandon Meltob American Hospital Association 8. Wan, TTH (1995).Analysis and Evalutaion of Health care Systems: an integrated approach to managerial decision making 9. ACHE (2004).Evaluating the performance of the hospital CEO | |||||
Course outline weekly
| Weeks | Topics |
|---|---|
| Week 1 | The domains and importance of performance |
| Week 2 | Performance management and strategic performance management process |
| Week 3 | Performance management in public services |
| Week 4 | Program planning and performance measurement in health services |
| Week 5 | Threats towards performance measurement and the challenge of performance management in health services |
| Week 6 | Midterm exam |
| Week 7 | Performance management systems |
| Week 8 | Performance measurement methods in health institutions |
| Week 9 | Performance assessment techniques in health institutions |
| Week 10 | Evaluation of health services |
| Week 11 | Midterm exam |
| Week 12 | Research designs in health services evaluation and validity |
| Week 13 | Outcomes measurement in health services and risk adjustment |
| Week 14 | Economic evaluation techniques in healthcare / Performance management and measurement in developing countries and Turkey |
| Week 15 | Preparatıon for the final exam |
| Week 16 | Final exam |
Assesment methods
| Course activities | Number | Percentage |
|---|---|---|
| Attendance | 0 | 0 |
| Laboratory | 0 | 0 |
| Application | 0 | 0 |
| Field activities | 0 | 0 |
| Specific practical training | 0 | 0 |
| Assignments | 1 | 20 |
| Presentation | 1 | 20 |
| Project | 0 | 0 |
| Seminar | 6 | 10 |
| Midterms | 1 | 20 |
| Final exam | 1 | 30 |
| Total | 100 | |
| Percentage of semester activities contributing grade succes | 1 | 70 |
| Percentage of final exam contributing grade succes | 1 | 30 |
| Total | 100 | |
WORKLOAD AND ECTS CALCULATION
| Activities | Number | Duration (hour) | Total Work Load |
|---|---|---|---|
| Course Duration (x14) | 14 | 3 | 42 |
| Laboratory | 0 | 0 | 0 |
| Application | 0 | 0 | 0 |
| Specific practical training | 0 | 0 | 0 |
| Field activities | 0 | 0 | 0 |
| Study Hours Out of Class (Preliminary work, reinforcement, ect) | 12 | 4 | 48 |
| Presentation / Seminar Preparation | 1 | 20 | 20 |
| Project | 0 | 0 | 0 |
| Homework assignment | 1 | 20 | 20 |
| Midterms (Study duration) | 1 | 30 | 30 |
| Final Exam (Study duration) | 1 | 50 | 50 |
| Total Workload | 30 | 127 | 210 |
Matrix Of The Course Learning Outcomes Versus Program Outcomes
| D.9. Key Learning Outcomes | Contrubition level* | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1. To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge | X | ||||
| 2. To gain knowledge and skills on understanding, analyzing and directing administrative, financial, technical and medical process of health organizations | X | ||||
| 3. To understand basic elements of health system in national and international level, to comprehend health planning and health policy, to analyze health sector economic and financially | X | ||||
| 4. To have knowledge and skills to make advanced quantitative and qualitative analyses in health management and to be able to implement this knowledge | X | ||||
| 5. Critical and innovative thinking in problems faced during health management process, having the ability to use scientific methods and technics in decision making and problem solving | X | ||||
| 6. Following the changes in the field of health care management and have the ability to provide specific solutions related health care system of the country | X | ||||
| 7. Acting in accordance with the ethical principles of scientific research, publication and management | X | ||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest