SKY747 - MEASURING and EVALUATING HEALTH SERVICES QUALITY
| Course Name | Code | Semester | Theory (hours/week) |
Application (hours/week) |
Credit | ECTS |
|---|---|---|---|---|---|---|
| MEASURING and EVALUATING HEALTH SERVICES QUALITY | SKY747 | 1st Semester | 3 | 0 | 3 | 7 |
| Prequisites | ||||||
| Course language | Turkish | |||||
| Course type | Elective | |||||
| Mode of Delivery | Face-to-Face | |||||
| Learning and teaching strategies | Lecture Discussion Question and Answer Preparing and/or Presenting Reports | |||||
| Instructor (s) | Faculty Members | |||||
| Course objective | Develop a conceptual understanding of quality measurement, understand current approaches to quality measurement, know how quality measurement is being used to address important policy issues. | |||||
| Learning outcomes |
| |||||
| Course Content | Conceptual framework of quality measurement, data sources for use in quality measurement, approaches to assessing quality, risk adjustment, developing clinical performance measures, measuring patient-centered care, measuring patient safety, provider profiling, benchmarking, institutional responsibility for overseeing and regulating quality of care, role of quality in the market for healthcare services. | |||||
| References | 1. Brook RH, McGlynn EA, Cleary PD. Quality of Health Care. Part 2: Measuring Quality of Care. The New England Journal of Medicine. 335 (13) 1996. 966-970. 2. McGlynn EA, Asch SM. Developing a Clinical Perfromance Measure. American Journal of Preventive Medicine 14 (3s) 1998: 14-21. 3. Palmer, RH. Process-Based Measures of Quality: The Need for Detailed Clinical Data in Large Health Care Databases. Ann Intern Med. 127, 1997. 733-738. 4. Tisnado, Diana M; et al. What is the concordance between the medical record and patient self-report as data sources for ambulatory care? Medical Care 2006; 44 (2): 132-140 | |||||
Course outline weekly
| Weeks | Topics |
|---|---|
| Week 1 | What is quality of care? |
| Week 2 | Conceptual framework of quality measurement |
| Week 3 | Data sources for use in quality measurement |
| Week 4 | Approaches to assessing quality |
| Week 5 | Risk adjustment |
| Week 6 | Measuring quality through rating scales |
| Week 7 | Developing clinical performance measures |
| Week 8 | Midterm exam |
| Week 9 | Measuring patient-centered care |
| Week 10 | Measuring patient safety |
| Week 11 | Provider profiling |
| Week 12 | Quality improvement and Benchmarking |
| Week 13 | Institutional responsibility for overseeing and regulating quality of care |
| Week 14 | Role of quality in the market for healthcare services |
| Week 15 | Preparation for the final exam |
| Week 16 | Final exam |
Assesment methods
| Course activities | Number | Percentage |
|---|---|---|
| Attendance | 0 | 0 |
| Laboratory | 0 | 0 |
| Application | 0 | 0 |
| Field activities | 0 | 0 |
| Specific practical training | 0 | 0 |
| Assignments | 1 | 15 |
| Presentation | 1 | 10 |
| Project | 0 | 0 |
| Seminar | 0 | 0 |
| Midterms | 1 | 25 |
| Final exam | 1 | 50 |
| Total | 100 | |
| Percentage of semester activities contributing grade succes | 0 | 50 |
| Percentage of final exam contributing grade succes | 0 | 50 |
| Total | 100 | |
WORKLOAD AND ECTS CALCULATION
| Activities | Number | Duration (hour) | Total Work Load |
|---|---|---|---|
| Course Duration (x14) | 14 | 3 | 42 |
| Laboratory | 0 | 0 | 0 |
| Application | 0 | 0 | 0 |
| Specific practical training | 0 | 0 | 0 |
| Field activities | 0 | 0 | 0 |
| Study Hours Out of Class (Preliminary work, reinforcement, ect) | 14 | 5 | 70 |
| Presentation / Seminar Preparation | 1 | 20 | 20 |
| Project | 0 | 0 | 0 |
| Homework assignment | 1 | 30 | 30 |
| Midterms (Study duration) | 1 | 20 | 20 |
| Final Exam (Study duration) | 1 | 28 | 28 |
| Total Workload | 32 | 106 | 210 |
Matrix Of The Course Learning Outcomes Versus Program Outcomes
| D.9. Key Learning Outcomes | Contrubition level* | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1. Development of theoretical and practical information related to the field of health care management | X | ||||
| 2. Analyzing and directing administrative, financial, legal, technical and medical processes of health care organizations | X | ||||
| 3. To have knowledge and skills on managing information systems in health caremanagement and to be able to effectively use it | X | ||||
| 4. To make advanced analysesof health system at national and international level,health planning and health policy, and health sector with economic and financial aspects | X | ||||
| 5. To have knowledge and skills to make advanced quantitative and qualitative analyses in health caremanagement and to be able to apply this knowledge | X | ||||
| 6. To have the ability to think critically and innovatively in dealing with problems faced during health care management processes, to have the ability to develop scientific methods and technics in decision making and problem solving | X | ||||
| 7. To act in accordance with the principles of scientific research, publishing and management | X | ||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest